Standard Enrollment Agreement

Effective date: 22/09/2026

Version: v.1

This Standard Enrolment Agreement governs enrolment in programmes provided under the Ressel Academy brand.

Ressel Academy is operated by:

Ersteberg s.r.o.
Company ID: 05558255
VAT ID: CZ05558255
Registered office: Opletalova 4, 110 00 Prague, Czech Republic
Email: hello@resselacademy.com

In this Agreement, Ersteberg s.r.o. trading as Ressel Academy is referred to as “Ressel Academy”, “the Academy”, “we”, “us” or “our”.

The person accepted for a Ressel Academy programme is referred to as “the Student”.

1. Purpose of this Agreement

This Agreement sets out the standard terms governing enrolment in Ressel Academy programmes.

Each accepted Student will also receive an Individual Enrolment Schedule or written enrolment offer confirming the Student-specific details, including:

• Student name;

• selected programme;

• professional track;

• programme start date;

• expected programme end date;

• programme fee;

• payment schedule;

• accommodation arrangements;

• any agreed special conditions.

The Individual Enrolment Schedule and this Standard Enrolment Agreement together form the Student’s enrolment contract.

Where the Individual Enrolment Schedule expressly differs from this Agreement, the Individual Enrolment Schedule will prevail in relation to that specific Student, subject to mandatory law.

2. Nature of Ressel Academy

Ressel Academy provides:

• Czech-language education;

• professional adaptation;

• workplace preparation;

• occupational terminology;

• employer-readiness activities;

• professional assessments where applicable;

• employer interaction;

• accommodation and related support where included in the selected programme.

Ressel Academy does not, unless expressly stated otherwise:

• employ the Student;

• issue visas, residence permits or work authorisations;

• guarantee immigration approval;

• guarantee an Employee Card;

• guarantee employment;

• guarantee an employment interview;

• guarantee a particular employer;

• guarantee a particular salary or joining bonus;

• guarantee recognition of professional qualifications;

• replace official licensing or registration requirements applicable to regulated professions.

Immigration decisions are made by the competent public authorities.

Employment decisions are made independently by employers.

3. Admission

Submission of an application does not create a right to admission.

The Academy may consider, among other matters:

• professional qualifications;

• professional experience;

• programme suitability;

• current immigration or residence situation;

• Czech-language level;

• employer requirements;

• programme capacity;

• lawful ability to participate.

The Academy may request additional information or evidence before confirming enrolment.

Admission may be conditional upon the Student providing specified information, documents or payment.

4. Formation of the Enrollment Contract

A binding enrolment contract is formed only after:

1. the Academy has formally accepted the Student;

2. the Student has received an Individual Enrolment Schedule or equivalent written offer;

3. the Student has accepted this Standard Enrolment Agreement and the applicable Refund & Cancellation Policy; and

4. any required initial payment or other stated enrolment condition has been completed.

Submitting an application alone does not create a contractual right to a programme place.

PROGRAMME TERMS

5. 16-Week Core Programme

The 16-Week Core Programme is the intensive Ressel Academy programme.

It may include:

• Czech-language training;

• everyday communication;

• workplace Czech;

• professional terminology;

• Czech workplace culture;

• health and safety communication;

• documentation;

• occupation-specific professional adaptation;

• employer readiness;

• interviews;

• employer meetings;

• workplace visits;

• practical or professional assessments where appropriate.

During the structured Core Programme, the normal training model consists of approximately, and may be amended to reflect specific conditions:

3 hours per training day of Czech-language training

and

3 hours per training day of professional adaptation.

The timetable may vary according to:

• occupation;

• assessment schedule;

• public holidays;

• employer activities;

• site visits;

• participant readiness;

• operational requirements.

6. 24-Week Extended Programme

The 24-Week Extended Programme includes the 16-Week Core Programme together with an additional extended transition period.

Where a suitable future-employer arrangement exists and the Student’s legal status permits it, the additional period may include:

• workplace orientation;

• employer familiarisation;

• workplace terminology;

• health and safety preparation;

• observation;

• demonstrations;

• supervised educational activities;

• supervised non-productive practical training;

• continued Czech-language development;

• continued professional adaptation;

• preparation for transition into employment.

The extended period may be adapted according to:

• employer availability;

• occupation;

• participant readiness;

• immigration status;

• work-authorisation status;

• health and safety requirements.

Participation in an employer-linked integration activity does not itself provide a right to work.

Actual employment may begin only when the Student is legally authorised to work.

7. Programme Changes

Ressel Academy may make reasonable changes to:

• teachers;

• instructors;

• classrooms;

• programme sequencing;

• daily schedules;

• teaching methods;

• employer events;

• site visits;

• assessment dates;

• practical activities;

• accommodation arrangements.

Reasonable changes do not constitute cancellation where the overall nature, purpose and material value of the contracted programme remain substantially the same.

FEES AND ACCOMMODATION

8. Programme Fee

The applicable programme fee is confirmed in the Student’s Individual Enrolment Schedule.

Current standard programme pricing may be shown on the respective website page, and amended from time to time.

The 24-Week Extended Programme may, for contractual and accounting purposes, be described as:

Core Programme component
Extended Programme component

Any discount must be expressly confirmed in writing by Ressel Academy.

No third party may independently alter Academy pricing.

9. What the Programme Fee Includes

Depending on the selected programme, the fee may include:

• Czech-language training;

• professional adaptation;

• Academy administration;

• Academy support;

• shared-room accommodation;

• basic learning essentials;

• notebook;

• pen;

• pencil;

• programme notes and basic study materials;

• employer-readiness activities;

• applicable extended-programme support;

• practical integration activities where available and legally permitted.

The exact inclusions are those confirmed in the Student’s Individual Enrolment Schedule.

10. What Is Not Included

Unless expressly stated otherwise, the programme fee does not include:

• meals;

• flights;

• personal travel;

• insurance;

• government fees;

• visa fees;

• residence-permit fees;

• Employee Card fees;

• translation fees;

• legalisation or apostille costs;

• medical examinations;

• professional-recognition fees;

• licensing fees;

• criminal-record certificates;

• personal expenditure;

• equipment required by a future employer;

• other third-party services not expressly included.

11. Accommodation

Where accommodation is included, it normally means shared-room accommodation.

The Student acknowledges that:

• a specific property is not guaranteed;

• a specific room is not guaranteed;

• a private room is not included unless expressly agreed;

• a specific roommate cannot be guaranteed;

• accommodation may be provided by a third party;

• accommodation may be substituted with reasonably comparable accommodation;

• house rules must be followed;

• damage caused by the Student may be charged to the Student.

Accommodation availability and cancellation may also be subject to third-party accommodation-provider conditions.

12. Payment

Payment deadlines and payment methods are stated in the Individual Enrolment Schedule, invoice or written enrolment offer.

Students must make payments only using payment instructions officially issued by Ressel Academy.

Payment to an unauthorised agent, recruiter or intermediary does not constitute payment to Ressel Academy unless expressly confirmed by the Academy.

The Academy may suspend or cancel enrolment where an undisputed required payment remains overdue, subject to applicable law.

STUDENT OBLIGATIONS

13. Accuracy of Information

The Student confirms that information supplied during the application and enrolment process is materially accurate and complete.

This includes information concerning:

• identity;

• nationality;

• professional qualifications;

• work experience;

• residence status;

• immigration circumstances;

• previous information material to the application.

The Student must notify the Academy of material changes.

14. Document Authenticity

The Student must not provide:

• forged documents;

• altered documents;

• false qualifications;

• false employment history;

• misleading immigration information;

• another person’s documents.

Ressel Academy may request reasonable verification.

Material fraud or misrepresentation may result in rejection, suspension or termination.

15. Attendance

Students are expected to:

• attend scheduled programme activities;

• arrive punctually;

• participate actively;

• complete reasonable programme tasks;

• participate in assessments where required.

Attendance may be recorded.

The Academy will issue only accurate attendance or programme-completion records.

16. Conduct

The Student must:

• behave respectfully;

• comply with Czech law;

• comply with Academy rules;

• comply with accommodation rules;

• follow health and safety requirements;

• respect employer premises;

• avoid harassment, violence, theft and fraud;

• avoid unlawful activity;

• avoid deliberate damage to property.

Serious or repeated misconduct may result in disciplinary action, suspension or termination, subject to applicable law.

EMPLOYER INTERACTION

17. Employer Interaction

Employer interaction may include:

• employer presentations;

• interviews;

• qualification reviews;

• workplace visits;

• professional assessments;

• practical assessments;

• workplace orientation;

• practical integration.

Timing and availability depend on:

• occupation;

• Student readiness;

• employer demand;

• employer availability;

• lawful immigration and work status.

Ressel Academy does not guarantee a particular employer or employment result.

18. Employer-Linked Practical Integration

Where applicable, Ressel Academy may organise practical integration connected with a potential future employer.

Activities may include permitted forms of:

• observation;

• orientation;

• technical familiarisation;

• health and safety preparation;

• workplace terminology;

• demonstrations;

• supervised educational activity;

• non-productive practical training.

Such activities must remain compatible with the Student’s legal status.

Where the Student is not legally authorised to work, the Student must not perform productive work requiring work authorisation.

Ressel Academy may modify, postpone or discontinue employer-linked activities where necessary for legal, safety, employer or operational reasons.

19. Employment

Any eventual employment relationship is between the Student and the employer.

Unless expressly agreed otherwise, Ressel Academy is not a party to the employment contract.

The Academy does not guarantee:

• salary;

• working hours;

• shift pattern;

• benefits;

• joining bonus;

• duration of employment;

• promotion;

• future career progression.

These matters are governed by the Student’s agreement with the employer.

IMMIGRATION

20. Immigration Responsibility

Ressel Academy may provide programme-related documentation and general administrative support.

However, the Student remains responsible for:

• submitting immigration applications;

• meeting deadlines;

• attending appointments;

• providing accurate documents;

• maintaining lawful residence status;

• complying with visa conditions;

• complying with residence conditions;

• obtaining lawful work authorisation where required.

Ressel Academy cannot control or guarantee decisions made by public authorities.

21. Educational Visa or Residence Authorisation Refusal

This section applies where the Student requires a Czech visa or residence authorisation principally in order to come to Czechia and participate in the Ressel Academy programme.

It does not apply to a later Employee Card, work permit or other employment-authorisation decision.

If the relevant educational visa or residence authorisation is formally refused before the Student travels to Czechia for the programme, the Student may choose between:

Option A — Transfer to a Later Intake

The Student may transfer the amounts paid to the next reasonably available Ressel Academy intake.

The Academy may adjust the programme price where necessary to reflect material changes in:

• programme pricing;

• accommodation cost;

• taxes;

• third-party charges.

Option B — 80% Refund

The Student may request a refund equal to 80% of programme fees actually received by Ressel Academy.

The remaining 20% will normally be retained in respect of enrollment administration, reserved programme capacity, preparatory work, accommodation commitments and other costs associated with the Student’s enrolment, subject always to mandatory law.

22. Evidence Required for Visa Refusal

A visa-refusal transfer or refund will be processed only after Ressel Academy has received satisfactory evidence confirming that:

1. the relevant application was genuinely submitted;

2. it related to the Student’s intended attendance at Ressel Academy;

3. the application was formally refused by the competent authority; and

4. the Student did not obtain or use the relevant authorisation contrary to the basis of the refund request.

The Student must provide a complete copy of the official refusal decision.

Ressel Academy may reasonably require additional verification of authenticity, including:

• an original decision;

• a certified copy;

• notarised certification;

• an official electronic document;

• a document containing an official signature, stamp or seal;

• other formal evidence issued or authenticated by the competent authority.

Where authenticity cannot reasonably be confirmed, the Academy may postpone refund processing while verification is undertaken.

23. Fraudulent Visa-Refusal Claims

The special visa-refusal refund or transfer may be refused, to the extent permitted by law, where:

• a refusal document is false;

• a refusal document has been altered;

• information has been deliberately concealed;

• the Student actually received the relevant visa or residence authorisation;

• the Student entered Czechia using an authorisation represented to the Academy as refused;

• forged supporting documents were used;

• materially false information was submitted;

• the Student failed to attend a required appointment;

• the Student failed to provide required documentation;

• the Student abandoned the application;

• another material cause attributable to the Student resulted in refusal.

Ressel Academy may seek further evidence and take lawful action where fraud is reasonably suspected.

24. Deadline for Visa-Refusal Claim

The Student should submit a visa-refusal refund or transfer request within 30 calendar days after the date of the official refusal decision.

The Academy may accept a later request where reasonable circumstances justify the delay.

25. What Does Not Constitute Visa Refusal

The special 80% refund provision does not automatically apply to:

• delayed visa processing;

• delayed embassy appointments;

• pending applications;

• failure to complete the application;

• voluntary withdrawal of the application;

• change of personal plans;

• failure to travel after a visa has been issued;

• later refusal of an Employee Card or other work authorisation.

In such cases, the ordinary cancellation or deferral provisions apply.

26. Government Delays

Processing times of embassies, immigration authorities and other public bodies are outside Ressel Academy’s control.

Where an immigration decision has not been issued by the intended programme start date, the Academy may offer:

• transfer to a later intake;

• revised start date;

• revised accommodation date;

• another reasonable arrangement.

A government processing delay does not automatically create a right to a full refund.

PROFESSIONAL QUALIFICATIONS

27. Recognition and Regulated Professions

Ressel Academy does not itself grant official recognition of foreign qualifications unless expressly authorised to do so.

Students entering regulated professions may require separate:

• recognition;

• registration;

• licensing;

• professional approval.

These requirements remain separate from Academy enrolment.

28. Academy Certificates

Ressel Academy may issue:

• attendance confirmations;

• completion confirmations;

• Academy certificates;

• assessment records.

Unless expressly stated otherwise, these documents do not constitute:

• a Czech state qualification;

• a professional licence;

• a work permit;

• a residence permit;

• official recognition of a foreign qualification.

CANCELLATION AND REFUNDS

29. Refund & Cancellation Policy

The Ressel Academy Refund & Cancellation Policy forms part of this Agreement.

The version provided or made available to the Student before enrolment acceptance applies to that Student’s enrolment.

Nothing in this Agreement removes rights that cannot legally be waived.

30. Student Withdrawal

A Student wishing to withdraw must notify Ressel Academy in writing at:

hello@resselacademy.com

The date the Academy receives a clear written cancellation request will normally be treated as the cancellation date.

Any refund will be calculated according to the Refund & Cancellation Policy.

31. Early Employment During Extended Programme

Where a Student becomes legally authorised to begin employment before the anticipated completion date of the 24-Week Extended Programme, the Academy may coordinate an earlier transition with the Student and employer.

The Core Programme fee is not refundable merely because lawful employment becomes available earlier where the Core Programme has already been delivered or substantially delivered.

Treatment of any remaining extended-programme component will be determined according to:

• services already delivered;

• accommodation already used;

• non-recoverable accommodation commitments;

• other services already committed;

• the Refund & Cancellation Policy.

32. Employer Opportunity Does Not Guarantee Refund

The following circumstances do not by themselves create a right to refund:

• the Student declines an employment offer;

• an employer declines the Student;

• an interview is unsuccessful;

• a practical assessment is unsuccessful;

• a particular employer withdraws from the process;

• employment starts later than expected.

The Academy’s contractual service is education, professional adaptation and employer preparation, not guaranteed employment.

TERMINATION

33. Termination by Ressel Academy

The Academy may suspend or terminate participation where legally permissible for serious reasons including:

• fraud;

• forged documentation;

• serious misconduct;

• violence;

• deliberate safety breaches;

• unlawful activity;

• material non-payment;

• substantial breach of this Agreement.

The financial consequences will be determined according to the Refund & Cancellation Policy and applicable law.

34. Cancellation by Ressel Academy

If the Academy materially cancels a programme before commencement for reasons within its control, the Student may be offered:

• transfer to another intake;

• an alternative programme;

• credit;

• refund of amounts attributable to services not provided.

Mandatory rights remain unaffected.

THIRD PARTIES AND REPRESENTATIVES

35. Agents, Recruiters and Intermediaries

No recruiter, educational consultant, agency, employer or other third party may, unless expressly authorised in writing by Ersteberg s.r.o.:

• guarantee admission;

• guarantee immigration approval;

• guarantee employment;

• guarantee salary;

• modify Academy fees;

• modify refund rules;

• waive this Agreement;

• create contractual obligations on behalf of Ressel Academy.

Students should rely only on official written information issued by Ressel Academy.

36. Unauthorised Representations

Ressel Academy is not responsible for unauthorised promises or representations independently made by third parties, except where liability cannot legally be excluded.

Students are encouraged to report any third party claiming to offer guaranteed visas, jobs or other outcomes in the name of Ressel Academy.

LIABILITY AND GENERAL TERMS

37. Liability

Ressel Academy will perform its contractual obligations with reasonable professional care.

To the extent permitted by law, Ressel Academy is not responsible for losses resulting from:

• independent government decisions;

• independent employer decisions;

• Student fraud or misrepresentation;

• Student misconduct;

• independent third-party services;

• personal travel arrangements;

• circumstances outside the Academy’s reasonable control.

Nothing in this Agreement excludes liability that cannot lawfully be excluded.

38. Force Majeure

Ressel Academy is not responsible for delay or failure caused by events outside its reasonable control, including:

• natural disasters;

• war;

• civil disturbance;

• public-health restrictions;

• government restrictions;

• infrastructure failure;

• serious interruption of essential services;

• closure of premises;

• material changes in law or public-authority requirements.

The Academy will take reasonable steps to reduce disruption.

39. Personal Data

Personal information is processed according to the Ressel Academy Privacy Policy and applicable law.

Relevant information may be shared, where lawfully necessary, with:

• accommodation providers;

• authorised service providers;

• potential employers;

• professional advisers;

• competent authorities.

40. Marketing Photography

Enrolment does not automatically constitute consent to use the Student’s identifiable image for marketing.

Where marketing consent is required, it should be collected separately.

41. Complaints

Complaints should be sent to:

hello@resselacademy.com

The Student should provide sufficient information to allow the Academy to investigate the matter.

42. Governing Law

This Agreement is governed by the laws of the Czech Republic.

Mandatory consumer rights remain unaffected.

43. Severability

If one provision is found invalid or unenforceable, the remaining provisions remain effective to the extent legally permissible.

44. Version Applicable to the Student

The version of this Standard Enrolment Agreement incorporated into the Student’s enrolment at the time the contract is concluded will apply to that enrolment.

Later website updates do not automatically amend an existing Student’s contract.